WHEN AN ORDER CAN BE CHANGED
Refund & Cancellation Policy
Effective September 12, 2026 • Last updated September 12, 2026
Before fulfillment or opening
Contact info@loreripz.com as soon as possible with the order number. We will try to cancel an unfulfilled order, but cancellation is not guaranteed once packing, label creation, or a scheduled live opening has started.
Live-rip purchases
A live-rip purchase becomes final once the pack or product is opened on the buyer’s behalf. We will still correct an incorrect item, a missing card, a fulfillment mistake, or material damage caused before shipment. Normal card variation, pull results, market-value changes, or buyer’s remorse after opening are not defects.
Singles and unopened merchandise
Report an incorrect item, undisclosed material condition issue, or shipping damage within 7 days after delivery and include the order number and clear photos. Keep the item and packaging until we respond. Approved returns must be sent in the condition received. Shipping charges are refundable when the error is ours or law requires it.
Marketplace orders
Purchases completed through TikTok Shop, eBay, or another marketplace also follow that marketplace’s return and dispute rules. When those rules conflict, the marketplace process controls for that order.
Refund timing
Approved refunds are sent to the original payment method. Banks and payment providers control when the credit appears.